Q. Where do you deliver?
A. We are a local business, so our food delivery service is to all Bristol 'BS' postcodes.
Q. Do you offer a next day delivery service?
A. Yes we do. Our next day delivery is available from Monday to Friday. Any orders made on a Friday will be delivered on the Monday.
Q. How much do you charge for your food delivery service?
A. We offer a standard delivery charge of £4.99 on all orders under £50. For any order £50 and over, delivery is free.
Q. Do you charge more for your next day delivery service?
A. No, we charge a fixed cost for all delivery methods.
Q. What days do you deliver?
A. Our delivery days are Monday to Friday. To get delivery on a Monday order anytime before 9pm on Sunday. For Friday deliveries order anytime before 8pm on Thursday.
Q. How will I know when my order will be delivered?
A. We will contact you with a delivery slot.
Q. How will my products arrive?
A. Each order will be delivered FROZEN and will require being kept frozen until use. Products are individually boxed and labelled & will be delivered in a cardboard outer box.
Q. Do I need to be there to sign for my delivery?
A. No, a photograph of the delivery will be taken by the driver as proof of delivery, along with the time and temperature the pies were delivered.
PLEASE NOTE: the products will only remain FROZEN in the outer packaging for a maximum of 2 hours.
Q. Do you offer weekend deliveries?
A. Unfortunately we don't currently offer weekend deliveries.